Welcome to Xtaqueendesignz! These Terms of Service (“Terms”) govern your use of our website, products, and services. By accessing or purchasing from Xtaqueendesignz, you agree to these Terms.
1. General Information
We specialize in custom outfits, wedding dresses, and ceremonial wears, while our other brands Xtaqueendesignzrtw and Hba kiddies specialize in making beautiful ready-to-wear outfits for both adults and kids. We reserve the right to modify these Terms at any time.
2. Orders & Payments
- Orders must be paid in full before processing.
- We accept Card, Transfers, and any other Paystack approved payment methods.
- Prices are subject to change without notice.
3. Shipping & Delivery
- Estimated delivery times vary; delays may occur due to unforeseen circumstances.
- Customers are responsible for providing accurate shipping information.
4. Returns & Refunds
- Due to the nature of our products, all sales are final (except for defective or incorrect items).
- If you receive a damaged or incorrect item, contact us within 3 days for a resolution.
5. Intellectual Property
- All content, designs, and images on our website are the intellectual property of Xtaqueendesignz and may not be used without permission.
6. Limitation of Liability
- Xtaqueendesignz is not liable for damages resulting from misuse of our products.
- We do not guarantee that our website will always be available or free from errors.
7. Governing Law
These Terms are governed by the laws of Nigeria. Any dispute will be resolved in accordance with the laws of Nigeria.
Privacy Policy
At Xtaqueendesignz, we respect your privacy. This Privacy Policy outlines how we collect, use, and protect your information.
1. Information We Collect
We may collect:
- Personal Information (name, email, phone number, address) when you place an order or contact us.
- Payment Information (handled securely through third-party payment processors).
- Usage Data (website interactions, analytics, cookies).
2. How We Use Your Information
We use collected data to:
- Process and deliver orders.
- Improve customer service and user experience.
- Send promotional updates (you can opt out anytime).
3. Data Protection
- We do not sell or share your personal data with third parties except for order fulfillment and legal requirements.
- Our website uses security measures to protect your data.
4. Cookies & Tracking
- We use cookies to improve site functionality and analytics.
- You can manage or disable cookies in your browser settings.
5. Your Rights
- You can request access, correction, or deletion of your data.
- To make a request, contact us at info@xtaqueendesignz.com.
6. Third-Party Services
We may use third-party payment gateways and shipping providers. Their privacy policies apply to any data they collect.
7. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page.
📩 For any questions, write us at info@xtaqueendesignz.com